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Technical Assistance and Service

Toll-Free Technical
Phone Assistance
 

Vendnet technicians are on call 8:00 a.m. – 5:00 p.m. (CT) Monday through Friday to assist you with any issues you may encounter with your vending machine. Please have your serial and model numbers available when calling. To better assist you, we request that you call from in front of the machine.

On Site Service

Most equipment problems can be handled over the phone but, should your issue require on site assistance, we're at your service with a network of more than 435 authorized technicians throughout North America.

Or contact us by email with your service or parts issues.

Call for vending machine service today!
Help is only a phone call, Chat, or email away.


Technical Service Manuals
Click to chat with a parts technical service representitive Parts or Service Manuals

Vendnet Service Van 1-800-833-4411

Vendnet will put you in touch with qualified service centers
in your area who can quickly respond to your service needs.

Customer Experience

So, hubby is working with a friend to fix up an old pop machine that friend purchased for $200 from some guy on Craig’s List who had it setting outside his shop for several years.

I didn’t see it originally, but am told it looked pretty bad, but still worked. So last night I went with hubby to watch he and his friend finish it up. They’ve done a good job cleaning/repainting it.

Anyway…we couldn’t figure out how to program it. Instruction sheet was deteriorated (but said, see service manual), it had no service manual, and no serial/model # for the machine itself.

So I’m thinking… hmmmm could VendnetUSA.com help? Sure enough, we found the 1995 parts manual, but not a service manual (one was close, but no cigar). Anyway, the parts manual had enough info they figured out how to get the dispensing to work. And by 11 pm last night, we had soda dispensing!

It still is missing some parts (like 2 of the 8 bins are missing electronics/buttons). So with the convenient online parts manual from VendnetUSA.com, the friend will likely be ordering parts through you in the near future.

Here we were as consumers with no idea what to do with this old, non-labeled vending machine. And because of all the work you’ve put into your site, it came up as a top result on Google, and provided the information we were looking for, and gleaned a new customer because of it. Kudos!

Thanks
Jill
Jill

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